Whether you’re planning a bathroom makeover, kitchen splashback, or a full flooring upgrade, choosing the right tiler in Melbourne can make or break your renovation. A skilled tiler ensures your tiles are level, grout lines are straight, and the finish is flawless. But with so many options out there, how do you know who to trust?
In this article, we’ll walk you through five essential questions to ask before hiring a tiler. Whether you’re a homeowner tackling your first reno or a seasoned investor managing multiple properties, these tips will help you find a reliable, professional tiler who fits your needs.
From understanding their experience to checking certifications, we’ve got you covered with practical advice and expert insights.
Why Choosing the Right Tiler in Melbourne Matters
Melbourne is known for its design-savvy homeowners and stylish interiors. That means expectations are high — and rightly so. A poor tiling job can lead to cracks, water damage, uneven surfaces, and costly rework. A great tiler, on the other hand, brings both technical skill and aesthetic flair to your space.
But tiling isn’t just about looks. According to Standards Australia, incorrect tile installation can compromise waterproofing and structural integrity, especially in wet areas. That’s why it’s crucial to work with a tiler who knows Australian building codes inside and out.
1. Are You a Licensed and Insured Tiler in Victoria?
Before anything else, confirm that your tiler is fully licensed to work in Victoria. While tiling licenses aren’t mandatory for every project, larger jobs — especially waterproofing — often require specific certifications.
What to ask:
- Are you licensed and registered with the Victorian Building Authority (VBA)?
- Do you have public liability and workers’ compensation insurance?
Why it matters: A licensed tiler adheres to industry standards and is more likely to deliver quality results. Insurance protects you from liability in case of accidents.
At Chumz Tiling’s residential tiling services, we ensure every project complies with local regulations and is backed by the right credentials.
2. Can I See Examples of Your Previous Tiling Work?
Looking at a tiler’s past projects is one of the best ways to gauge their skill and attention to detail. Don’t rely on generic photos — ask for recent, relevant examples.
What to ask:
- Do you have a portfolio or photos of similar projects?
- Can I speak with past clients or read reviews?
Real-world tip: Look for symmetry, tight grout lines, and clean finishes. Whether it’s marble, mosaic, or ceramic tiles, the workmanship should be consistent.
Bonus: Explore our tiling gallery for a showcase of completed Melbourne projects.
3. What’s Your Process from Quote to Completion?
The best tilers don’t just show up with tools — they bring a clear plan.
What to ask:
- How do you handle quotes, scheduling, and timelines?
- What’s included in your service (prep work, waterproofing, clean-up)?
- Who will be working on-site — you or subcontractors?
Why it matters: Transparency avoids surprises. You’ll want someone who communicates well, keeps timelines, and manages your space with respect.
At Chumz Tiling, we walk our clients through each stage — from consultation to clean-up — so you always know what to expect.
4. Do You Offer a Warranty or Guarantee on Your Tiling Work?
Any professional tiler confident in their work will back it with a warranty.
What to ask:
- Do you guarantee your work?
- How long does your warranty last?
- What does it cover — materials, labour, or both?
Tip: Avoid tilers who hesitate or offer vague terms. A proper warranty should cover workmanship for at least 7 years under Australian Consumer Law.
5. How Do You Handle Problem-Solving on the Job?
Unexpected issues are part of any renovation — from uneven surfaces to delays in tile delivery. What sets great tilers apart is how they handle these hiccups.
What to ask:
- What’s your process when problems arise?
- Can you give an example of a past challenge and how you solved it?
Example: A Chumz Tiling client once had imported tiles arrive in the wrong size. We quickly adjusted the design layout, sourced alternates, and kept the project on track — all while keeping the client informed.
Other Tips for Hiring the Best Tiler in Melbourne
Get Multiple Quotes
Even if a tiler comes recommended, it’s wise to get 2–3 quotes to compare price, inclusions, and professionalism.
Check Their Knowledge of Tile Types
From porcelain to terrazzo, your tiler should understand the best practices for different materials.
Prioritise Communication
You’re trusting someone with your home. Make sure your tiler listens, responds promptly, and explains things clearly.
FAQ: Choosing a Tiler in Melbourne
Final Thoughts
Finding the right tiler in Melbourne doesn’t have to be overwhelming. With a little research and the right questions, you can hire someone who’s experienced, reliable, and aligned with your vision.
Think of tiling not just as a task, but as a finishing touch that ties your space together. Whether you’re going bold with patterned tiles or sleek with neutral tones, the right tiler brings your design to life.
We love seeing Melbourne homes transformed with quality tiling — and whether or not you choose Chumz Tiling, we hope this guide helps you move forward with confidence.
